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We know you'll love your story! 

We want your storieChild experience to be perfect, so each of our products come with our satisfaction guarantee. If your product arrives damaged in any way, including manufacturer defects, errors caused by our printer or damage while in transit, we will remake the damaged item for free. 

We stand behind our products and our goal is to ensure that the gifts you create with storieChild will be cherished for years to come. Remember to inspect your product upon receipt. Please contact our customer service team at info@storiechild.com for assistance if your purchase arrives damaged or defective.